Event log 17055 errors

Hey guys,
I'm running sql server2000 enterprise with SP4. All of a sudden, I am
getting 17055 errors (Category 2 and 6). Here are samples:
Event Type: Error
Event Source: MSSQLSERVER
Event Category: (6)
Event ID: 17055
Date: 5/21/2007
Time: 4:15:09 AM
User: N/A
Computer: SQL1
Description:
3041 :
BACKUP failed to complete the command BACKUP DATABASE [ZENworks] TO
VIRTUAL_DEVICE='{9EBA7F59-A3DE-4007-8D1C-7BA920CD8642}' WITH SNAPSHOT
Event Type: Error
Event Source: MSSQLSERVER
Event Category: (2)
Event ID: 17055
Date: 5/21/2007
Time: 4:15:09 AM
User: N/A
Computer: CCPSSQL1
Description:
18210 :
BackupVirtualDeviceFile::TakeSnapshot: failure on backup device
'{9EBA7F59-A3DE-4007-8D1C-7BA920CD8642}'. Operating system error 995(Th
e I/O
operation has been aborted because of either a thread exit or an application
request.).
At first I thought it was drive space issue, but there is plenty of space on
the backup volume. Any ideas?
Thanks,
LarryHi Larry
"Larry" wrote:

> Hey guys,
> I'm running sql server2000 enterprise with SP4. All of a sudden, I am
> getting 17055 errors (Category 2 and 6). Here are samples:
> Event Type: Error
> Event Source: MSSQLSERVER
> Event Category: (6)
> Event ID: 17055
> Date: 5/21/2007
> Time: 4:15:09 AM
> User: N/A
> Computer: SQL1
> Description:
> 3041 :
> BACKUP failed to complete the command BACKUP DATABASE [ZENworks] TO
> VIRTUAL_DEVICE='{9EBA7F59-A3DE-4007-8D1C-7BA920CD8642}' WITH SNAPSHOT
>
> Event Type: Error
> Event Source: MSSQLSERVER
> Event Category: (2)
> Event ID: 17055
> Date: 5/21/2007
> Time: 4:15:09 AM
> User: N/A
> Computer: CCPSSQL1
> Description:
> 18210 :
> BackupVirtualDeviceFile::TakeSnapshot: failure on backup device
> '{9EBA7F59-A3DE-4007-8D1C-7BA920CD8642}'. Operating system error 995(
The I/O
> operation has been aborted because of either a thread exit or an applicati
on
> request.).
>
> At first I thought it was drive space issue, but there is plenty of space
on
> the backup volume. Any ideas?
> Thanks,
> Larry
Looking for the 995 error turns up a few instances such as
http://tinyurl.com/yqh2pr although there doesn't seem to be an absolute
reason/answer. Is there any indications of a problem with the devices earlie
r
in the event log? What does the SQL Server error log say?
John|||John,
Looking further back in tha application event log, I cam across the
following warning events:
Event Type: Warning
Event Source: SQLSERVERAGENT
Event Category: Job Engine
Event ID: 208
Date: 5/21/2007
Time: 3:03:24 AM
User: N/A
Computer: SQL1
Description:
SQL Server Scheduled Job 'DB Backup Job for DB Maintenance Plan 'DB
Maintenance Plan1'' (0x28132269F9E31740AC82FF13854623BB) - Status: Failed -
Invoked on: 2007-05-21 03:00:00 - Message: The job failed. The Job was
invoked by Schedule 1 (Schedule 1). The last step to run was step 1 (Step 1
).
Event Type: Warning
Event Source: SQLAgent$WEB
Event Category: Job Engine
Event ID: 208
Date: 5/21/2007
Time: 3:15:00 AM
User: N/A
Computer: SQL1
Description:
SQL Server Scheduled Job 'Transaction Log Backup Job for DB Maintenance Plan
'DB Maintenance Plan1'' (0x6A5C46E6851D3D46BCE2C25E3F6A47C2) - Status: Faile
d
- Invoked on: 2007-05-21 03:15:00 - Message: The job failed. The Job was
invoked by Schedule 2 (Schedule 1). The last step to run was step 1 (Step 1
).
Below is a partial content of the most recent errorlog file:
2007-05-20 04:15:37.00 backup BACKUP failed to complete the command
BACKUP DATABASE [AngelBetaLive] TO
VIRTUAL_DEVICE='{AED80475-7D86-4CC5-86A8-7BC1F20D48AD}' WITH SNAPSHOT
2007-05-20 04:15:37.00 spid71 BackupVirtualDeviceFile::TakeSnapshot:
failure on backup device '{AED80475-7D86-4CC5-86A8-7BC1F20D48AD}'. Oper
ating
system error 995(The I/O operation has been aborted because of either a
thread exit or an application request.).
2007-05-20 04:15:37.06 spid71 Database AngelBetaLive: IO is thawed
2007-05-20 04:15:37.06 backup Database backed up: Database: sndata,
creation date(time): 2006/01/13(11:37:13), pages dumped: 1, first LSN:
766704:492:1, last LSN: 766704:494:1, number of dump devices: 1, device
information: (FILE=1, TYPE=VIRTUAL_DEVICE:
{'{1E0985AE-6086-4BA3-92E1-832F19FCA891}'}).
2007-05-20 04:15:38.04 spid72 BackupVirtualDeviceFile::TakeSnapshot:
failure on backup device '{CC3561FD-666A-4095-8DC5-A6C342C08779}'. Oper
ating
system error 995(The I/O operation has been aborted because of either a
thread exit or an application request.).
2007-05-20 04:15:38.04 backup BACKUP failed to complete the command
BACKUP DATABASE [AngelBetaSQL] TO
VIRTUAL_DEVICE='{CC3561FD-666A-4095-8DC5-A6C342C08779}' WITH SNAPSHOT
2007-05-20 04:15:38.04 spid72 Database AngelBetaSQL: IO is thawed
2007-05-20 04:15:38.28 spid77 BackupVirtualDeviceFile::TakeSnapshot:
failure on backup device '{99252641-CC2D-454F-BC22-41987399D857}'. Oper
ating
system error 995(The I/O operation has been aborted because of either a
thread exit or an application request.).
2007-05-20 04:15:38.28 backup BACKUP failed to complete the command
BACKUP DATABASE [Compellent] TO
VIRTUAL_DEVICE='{99252641-CC2D-454F-BC22-41987399D857}' WITH SNAPSHOT
2007-05-20 04:15:38.28 spid77 Database Compellent: IO is thawed
2007-05-20 04:15:38.31 spid78 BackupVirtualDeviceFile::TakeSnapshot:
failure on backup device '{F8D49E87-8B00-498A-AF65-DD5C44034D38}'. Oper
ating
system error 995(The I/O operation has been aborted because of either a
thread exit or an application request.).
2007-05-20 04:15:38.31 backup BACKUP failed to complete the command
BACKUP DATABASE [compmsadb] TO
VIRTUAL_DEVICE='{F8D49E87-8B00-498A-AF65-DD5C44034D38}' WITH SNAPSHOT
2007-05-20 04:15:38.31 spid78 Database compmsadb: IO is thawed
2007-05-20 04:15:38.34 spid82 BackupVirtualDeviceFile::TakeSnapshot:
failure on backup device '{C0DE0FEC-F48E-414D-B288-B699F2AB4061}'. Oper
ating
system error 995(The I/O operation has been aborted because of either a
thread exit or an application request.).
2007-05-20 04:15:38.34 backup BACKUP failed to complete the command
BACKUP DATABASE [Insight_v50_0_112126100] TO
VIRTUAL_DEVICE='{C0DE0FEC-F48E-414D-B288-B699F2AB4061}' WITH SNAPSHOT
2007-05-20 04:15:38.34 spid82 Database Insight_v50_0_112126100: IO is
thawed
2007-05-20 04:15:38.37 spid83 BackupVirtualDeviceFile::TakeSnapshot:
failure on backup device '{7EAB385B-5316-4D5D-83DC-A46346838A48}'. Oper
ating
system error 995(The I/O operation has been aborted because of either a
thread exit or an application request.).
2007-05-20 04:15:38.37 backup BACKUP failed to complete the command
BACKUP DATABASE [Insight_v50_0_142631357] TO
VIRTUAL_DEVICE='{7EAB385B-5316-4D5D-83DC-A46346838A48}' WITH SNAPSHOT
2007-05-20 04:15:38.37 spid83 Database Insight_v50_0_142631357: IO is
thawed
2007-05-20 04:15:38.40 spid89 BackupVirtualDeviceFile::TakeSnapshot:
failure on backup device '{35EAC595-37CD-4B08-AEBD-D8D1A9317C71}'. Oper
ating
system error 995(The I/O operation has been aborted because of either a
thread exit or an application request.).
2007-05-20 04:15:38.40 backup BACKUP failed to complete the command
BACKUP DATABASE [NSMRulestat] TO
VIRTUAL_DEVICE='{35EAC595-37CD-4B08-AEBD-D8D1A9317C71}' WITH SNAPSHOT
2007-05-20 04:15:38.40 spid89 Database NSMRulestat: IO is thawed
2007-05-20 04:15:38.43 spid92 BackupVirtualDeviceFile::TakeSnapshot:
failure on backup device '{FB52A694-27B9-4902-8522-98A82AA6B5A5}'. Oper
ating
system error 995(The I/O operation has been aborted because of either a
thread exit or an application request.).
2007-05-20 04:15:38.43 backup BACKUP failed to complete the command
BACKUP DATABASE [vmm_db_v2] TO
VIRTUAL_DEVICE='{FB52A694-27B9-4902-8522-98A82AA6B5A5}' WITH SNAPSHOT
2007-05-20 04:15:38.43 spid92 Database vmm_db_v2: IO is thawed
2007-05-20 04:15:38.51 spid96 BackupVirtualDeviceFile::TakeSnapshot:
failure on backup device '{CFEB331A-D923-460E-9EF5-FCB6801CF6FE}'. Oper
ating
system error 995(The I/O operation has been aborted because of either a
thread exit or an application request.).
2007-05-20 04:15:38.51 backup BACKUP failed to complete the command
BACKUP DATABASE [ZENworks] TO
VIRTUAL_DEVICE='{CFEB331A-D923-460E-9EF5-FCB6801CF6FE}' WITH SNAPSHOT
2007-05-20 04:15:38.51 spid96 Database ZENworks: IO is thawed
Larry
"John Bell" wrote:

> Hi Larry
> "Larry" wrote:
>
> Looking for the 995 error turns up a few instances such as
> http://tinyurl.com/yqh2pr although there doesn't seem to be an absolute
> reason/answer. Is there any indications of a problem with the devices earl
ier
> in the event log? What does the SQL Server error log say?
>
> John|||Hi Larry
Looking at other posts the most likely cause is third party backup software,
if you are using a product then you will need make sure you have the latest
patches and if the problems persist contact the vendor.
http://tinyurl.com/2h646v
http://tinyurl.com/yrl2pm
John